Switzerland
» All Orders are processed within 48 hours* (except weekends and holidays).
» The invoice is to be paid in full within 30 days.
» We reserve the right to ship big orders only through payment in advance.
» All Parcels are shipped by Swiss Postal Services.

Europe/Overseas
» By submitting your order through our website it becomes binding.
» The outstanding amount is to be paid in full within 30 days.
» Advance Payment only!
» We ship within 48 hours* after payment reception (except weekends and holidays).
» All Parcels are shipped by Swiss Postal Services.

Neutral Delivery
We care about your privacy! All packages are discreetly packaged and labeled. The Website name www.shop4lesbians.com or www.rainbow-online-shop.com does not appear anywhere on the package or the credit card statement. The return address aswell as the billing address on your credit card statement reads "SHOE International Network GmbH".

Switzerland
Shipping costs within Switzerland are charged at a flat rate of CHF 8.50 per shipping.

Europe, USA & Overseas
Shipping costs outside Switzerland depend on size and weight of the package and it's destination. Official Swiss Postal Service Shipping Rates apply. Once you have finished your order the shipping costs will show up on your screen. At that point you may still delete items from your shopping cart or even cancel your order.

Custom Duties:
All International Orders may and most likely will be subject to Customs Duties, Tariffs, VATs and any other fee your country charges. Be sure to check with your Customs office. We know taxes suck - but please do not ask us to mark boxes as a gift, we can not do this for legal reasons.

Below are some links to the countries we export the most:
» Germany
» France
» USA

Switzerland: 2 - 3 Working Days
Europe: 4 - 10 Working Days
Overseas: 2 - 4 Weeks

* Everything you see online is in stock. Except: Handmade Jewelry, Books, all DVDs for our male friends and few lesbian DVDs. These items need to be ordered and require an additional 2-3 weeks delivery time. You will see it in the product description if this is the case. If you are unsure about an item, please do not hesitate to contact us.

You may return new, unopened items within 5 days of delivery for a refund, less postage and handling. Items have be returned in their original product packaging and be unused. We will also pay the return shipping costs if the return is a result of our error.

Following Items are Not Returnable:
» DVDs & Cds
» Erotic Items (Toys, Fluids...)
» Books
» Custom Made Jewelry

If you have pre-paid your order, you will receive a voucher in our shop. You will be refunded the cost of the product only, not the original shipping, unless the return is a result of our error. Please ensure that correct mailing procedures are used. Returns that have not been stamped with proper postage will not be accepted.

We thank you for your understanding, that we cannot send an assortment of articles for preview only.